What's wrong with Taobao that keeps flashing back and won't work?
What's wrong with Taobao that keeps flashing back and won't work?
Help Center2024-05-07
A, Taobao always flashback can not use how?
1, the application version problem:
If you are using an outdated version of Taobao or an unstable version, it may lead to flashback. Therefore, users should update the Taobao app to the latest version in time.
Also make sure that the operating system version of your phone or device is compatible with the Taobao app, if the system version is too low, you may need to upgrade your system.
2、Excessive cache garbage or insufficient memory:
Too much cache junk or insufficient phone memory may cause the Taobao app to run slowly or crash. Users should regularly clean up the memory and storage space of the device and delete unnecessary apps or files to free up more memory space.
You can find "Application Management" or "Application Information" through your phone settings, select Taobao app and clear the cache.
Network problems:
Unstable network connection or slow network speed may also cause Taobao flashback. Users should ensure that their phones are connected to a stable network, such as Wi-Fi or mobile data, and use high-speed networks as much as possible.
If the Taobao is down, it may also cause the app to exit abnormally. In this case, users just need to wait for a few moments until the returns to normal and then reopen the app.
4, hardware problems:
If the device has hardware problems, such as insufficient memory, insufficient storage space, etc., it may also lead to Taobao flashback. Users may need to clean up the memory and storage space of the device, or replace the device.
5, the application itself vulnerability:
If the Taobao app itself has vulnerabilities or flaws, it may also lead to flashback. In this case, users can try uninstalling and reinstalling the Taobao app, or wait for the developer to release a fix update.
If none of the above methods solves the problem, you can try restarting your phone or device and then reopening the Taobao app. If the problem still exists, it is recommended to contact Taobao customer service or technical support for more professional help.
Second, how to solve the automatic flashback problem?
1. update the system version
If the system version of your phone is too low, you need to update the system version. Updating the system version can improve the performance and compatibility of the phone, so as to solve the problem of automatic flashback of mobile Taobao. You can find the system update option in your phone's settings and follow the prompts.
2. Clean up cell phone memory
If your cell phone memory is insufficient, you need to clean up the cell phone memory. Cleaning up the phone memory can release the phone storage space, thus improving the speed and stability of the phone, so as to solve the problem of cell phone Taobao automatic flashback. Specific methods of operation can be found in the phone settings storage options, according to the prompts into the operation can be.
3. Check the network connection
If your phone network is not stable, you need to check the network connection. Checking the network connection can ensure that the phone Taobao normal loading page, so as to solve the problem of mobile Taobao automatic flashback. Specific methods of operation can be found in the phone settings network options, according to the prompts into the operation can be.
4. update the software version
If your mobile Taobao version is too low, you need to update the software version. Updating the software version can be compatible with new features and updates, thus improving the performance and compatibility of mobile Taobao, thus solving the problem of mobile Taobao automatic flashback. The specific operation method can be found in the application store mobile Taobao application, according to the prompts into the update can be.