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Is it usually possible to recover a lost shipment from SF?

Is it usually possible to recover a lost shipment from SF?

Help Center2024-05-15

First, shunfeng lost pieces can usually get back?

SF Express lost, the chances of getting back is relatively large.

SF Express will be the first time after the loss of items lost registration of lost items, while providing insured services, so that in the user after the loss or loss of items, can get the equivalent value of compensation.

Second, when the items found lost, the user can try to retrieve through the following steps:

Contact SF customer service personnel in a timely manner to inform the situation of lost items.

Provide evidence of the value of the item so that SF Express can compensate according to the value of the item.

SF Express has detailed records in the transportation process, and if there is no record in a certain location, it means that the express may be lost in that part of the process. Therefore, SF Express will look for it according to these records and try its best to retrieve the lost items.

However, it should be noted that if you fail to provide evidence of the value of the item, or the item has been lost for too long, it may affect the difficulty and possibility of retrieving the item. In addition, the recovery of express items is also related to courier companies, logistics and other factors.

In general, SF Express can generally be recovered after loss, but the specific chances of recovery are also affected by a variety of factors. When sending important items, it is recommended to choose a high-value insurance service and keep evidence of the value of the items so that you can receive appropriate compensation in the event of loss.

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Is it usually possible to recover a lost shipment from SF?